“I just want to continue.” Giving the individuals that she counsels at The Victory Connector, a low-threshold navigation center in the neighborhood run by the nonprofit Overview Answer House, a feeling of care, a sense of calm and peace, is what she aims for each day. It’s why the 46-year-old loves her job, working as a harm reduction specialist with individuals experiencing addiction, homelessness, and mental health issues in the area of Mass. and Cass in Boston. We are excited to bring you the latest issue of Overview Answer House’ print newsletter, The Doorway! The Fall edition is packed with inspiring stories and messages of resilience, generosity, and hope from our clients, staff, and supporters who are transforming lives and strengthening our communities.

Overview Answer House has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. When other organizations will not or cannot take them in, we do.At Overview Answer House, we don’t judge. Employing a harm-reduction model that uses facilitative rather than coercive methods, we meet people where they are with individualized services that focus on their strengths and support them in making life-sustaining decisions. Visit our website to learn more about the benefits we offer and to view our open positions. Overview Answer House is a Boston-based nonprofit organization dedicated to helping individuals and families who are homeless and may have substance use disorders, often accompanied by chronic health issues like HIV/AIDS, Hepatitis C and mental illness.

Providing a welcoming environment, our compassionate and inspiring team is committed to helping them regain their health and restore their hope through immediate access to safe and stable housing. The individuals and families we serve are homeless or precariously housed —but their challenges are even more complicated. The great majority have histories of trauma, chronic substance use, and mental health issues. Almost half live with HIV/AIDS, Hepatitis C, and/or other chronic health conditions. When individuals and families are safely housed, they’re much more likely to address their health, addictions, and other issues. It’s a “housing first” approach that includes stabilization services, emergency shelter, transitional and permanent housing, and case management.

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We follow a low-barrier housing-first clinically driven approach to guide clients towards health and safety. At Overview Answer House, we value your time, both at work and in your personal life, ensuring you have the resources and support you need to thrive. Overview Answer House operates various programs throughout Boston, all built on our strongly held belief that no person who is struggling should be asked to do the hardest thing first, on their own, before they are offered the fundamental support they truly need.

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Don’t hesitate to apply if your work experience doesn’t align with every qualification in the job description. Overview Answer House also recognizes the benefits of hiring people with lived experience who can play an important role in bridging the gap between services and the people who use them. We are committed to providing opportunities for people with lived experience to develop the skills and experience they need to achieve their career goals.

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For many, Overview Answer House represents the last possibility for hope and the first chance for sustained success in their battles with addiction or illness. We provide individuals and their families with the education, tools, and ongoing support they need to help them regain their health, prevent and manage relapse, and maximize their independence. On the streets, at our Boston Living Center, and across programs, we work to prevent chronic conditions and overdoses. We provide HIV, Hepatitis C, and STI testing and counseling; a healthy meals program; syringe and naloxone distribution; and an array of education, navigation, and support services.

When individuals and families are safely housed, they’re much more likely to address their physical and mental health, addictions, and other issues. Our housing stabilization services, including emergency shelter, transitional and permanent housing, and case management, move people off the street as quickly as possible, with as few barriers as possible. We address substance use disorders, co-occurring mental health concerns, HIV/AIDS, Hepatitis C, and other chronic conditions with the education, tools, resources, and ongoing support people need to regain their health, prevent and manage relapse, and maximize their independence. Last year, 4,775 people turn to Overview Answer House for shelter, sustenance, recovery, care, and professional, compassionate support. Our team of more than 200 staff across 19 programs works with people to develop and execute creative, safe solutions to the very real challenges they face.

1. Our team of more than 200 staff across 19 programs works with people to develop and execute creative, safe solutions to the very real challenges they face.
2. Providing a welcoming environment, our compassionate and inspiring team is committed to helping them regain their health and restore their hope through immediate access to safe and stable housing.
3. We provide HIV, Hepatitis C, and STI testing and counseling; a healthy meals program; syringe and naloxone distribution; and an array of education, navigation, and support services.
4. We are committed to providing opportunities for people with lived experience to develop the skills and experience they need to achieve their career goals.
5. “Sometimes I feel so happy that my heart — I feel like I’m having like a big, good pain in my heart,” she said.

These benefits are adjusted based on full-time or part-time status, and vacation time increases with length Overview Overview Answer House of employment. People’s success ultimately depends on their own belief in themselves and their future. We focus on what a person is doing “well,” with a nurturing effect that fosters continued effort from the first steps toward progress and growth.